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	1. Key factors in student-faculty interaction: An exploration of student experience quality in Chinese Business College using repertory grid technique.
	YIN Kexin,LIU Jinlan
	Education 05 June 2016
	Show/Hide Abstract \| Cite this paper︱Full-text: PDF (0 B)

	Abstract:Identifying what kind of interaction between student and faculty can produce high quality experience for undergraduates may be a benefit to effective teaching in higher education. In this study, repertory grid technique was innovatively adopted to identify key factors in student-faculty interaction in terms of students' experiences at a Chinese Business College. With the help of this technique, we were able to listen to students directly and to identify their hidden needs in interaction with faculty. Through the mining of tacit knowledge, new measures for evaluating student experience in student-faculty interaction were also found. Furthermore, based on personal construct psychology and social psychology, the existence and composition of accessibility cues were studied and the reason why they can make faculty seem to be accessible was discussed. We concluded the keywords of accessibility cues as empathizing, encouraging, and enlightening, and such cues are like "rewards" that arouse students' affinity and motivation.
	TO cite this article:YIN Kexin,LIU Jinlan. Key factors in student-faculty interaction: An exploration of student experience quality in Chinese Business College using repertory grid technique.[OL].[ 5 June 2016] http://en.paper.edu.cn/en_releasepaper/content/4690069

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